Refund policy

Refund policy

We accept order cancellations only if the order has not yet been processed. Refunds for cancellations will be subject to a 3% transaction fee as this is the fee charged by Shopify. All products are made to order, therefore we are unable to accept returns or exchanges. 

Make sure to measure your nails and double check all purchases before checking out. A Sizing kit is the only way to guarantee a perfect fit. We don't offer exchanges or refunds due to incorrect sizing. We are not responsible of incorrect nail sizes. 

Please contact us at contact@ririnailstudio.com within 7 days of receiving your order if you have any problems with your order.